IAM Engineering Leader

Manoj
Kottam

I build and run enterprise identity platforms. Workforce login, privileged access, and a record of who did what.

At HEB Digital I lead IAM for 180K+ employees: Okta as the main IDP, Teleport rolling out to ~5K on-prem servers, and Terraform so app teams can onboard without waiting on a central queue.

CISSP MBA MS Computer Science
Manoj Kottam
20+
Years Experience
180K
Employees (IAM scope)
900+
Apps Migrated
13+
Years Leading

The program

HEB Digital

Workforce

180K employees

900+ apps

Okta

Login, joiner/mover/leaver, and access reviews.

Servers

~5K on-prem servers

Teleport

Linux and Windows. Owners approve access. Sessions are recorded.

Services and agents

Service accounts, API clients, and agents

OAuth and OPA

An owner, a limit on what it can do, and a log.

App teams

Terraform

Add an app without a ticket for every change.

Privileged users

PCI MFA

Clutch and CrowdStrike are on this path.

What I’m working on

Updated Oct 2026
01

Teleport rollout

Rolling Teleport out to ~5K on-prem Linux and Windows servers. Server owners approve who gets in. Roles are basic, elevated, or a short-lived admin. Sessions are recorded, and hosts are tagged by service, environment, and compliance.

02

Privileged + machine access

Who can reach a host or an API, and for how long. Teleport, Clutch, CrowdStrike, and OPA. PCI MFA for privileged users is part of this.

03

Non-human identity

Service accounts, API clients, and OAuth for APIs. Agents that call those APIs are in this work too.

01

Service accounts and agents

A lot of the work is a service account, an API client, or a privileged login. When an agent acts for a person or a system, it gets the same treatment: an owner, a limit on what it can do, and a log.

02

Selected work

HEB programs. The rest of the timeline is under Experience.

01 HEB Digital

900+ apps onto Okta

Workforce login was split across OneLogin, on-prem ADFS, and other paths. Hard to govern and hard to support.

Cut over in waves, with an inventory and an owner for each app. About 500 apps came from OneLogin, and 200+ from ADFS. One primary IDP, without a long outage.

ResultOkta is the primary workforce IDP for 900+ apps.

Okta SSO OneLogin ADFS
02 HEB Digital

Okta Identity Governance

Joiner, mover, and leaver work, and the access reviews, were manual. Audit season was a scramble.

Okta Identity Governance handles lifecycle, access requests, and certification campaigns.

ResultJoiner, mover, leaver, requests, and certification campaigns run in Okta IG.

Okta IG JML Access reviews
03 HEB Digital

Teleport for ~5K servers

Linux access ran through broad AD groups and domain joins. Ownership was unclear, and reviews were painful.

We piloted it first: an inventory, agents enrolled, access lists owned by the server owners, and exceptions written down. The rollout follows that.

ResultRolling out to ~5K on-prem Linux and Windows servers. Roles are owner-managed, sessions are recorded, and hosts are tagged.

Teleport PAM Session recording
04 HEB Digital

Terraform for app onboarding

Every new app, and a lot of day-2 changes, sat in a central IAM queue. Product teams waited. The help desk emailed us for routine checks.

IAM config is in Terraform, with a self-service path for onboarding. The help desk has checks it can run without an engineer.

ResultApp teams can onboard without a ticket for every change. Routine help-desk checks no longer wait on IAM.

Terraform Self-service
03

Experience

Most of my career has been identity. Ten years of it was Oracle Identity Cloud. At HEB I am modernizing IAM for a much larger workforce.

Present
HEB Digital
Senior Engineering Manager, IAM Platforms
2023 – Present
Dallas, TX

Rebuilding IAM for a large retail workforce: one primary IDP, governance, and privileged access for people and for machines. I hired the security engineering team for it. The programs are in Selected work.

OktaOkta IGTeleport PAMNHI TerraformOPAPCI DSS 4.0
Oracle America
Manager, Software Development
2013 – 2023
Frisco, TX

Spent a decade on Oracle’s multi-tenant Identity Cloud. Work covered SSO, federation, MFA, and customer identity for apps across the cloud portfolio.

Built IDaaS features product teams used: SSO into Oracle cloud apps, users and roles, OAuth, OIDC, SAML, MFA, audit, and analytics.
Got Health & Life Sciences product owners (20+) onto Identity Cloud and helped consulting land it for 300+ large customers.
Pushed SCIM provisioning and standard OAuth 2.0 / OIDC flows so every customer integration wasn't a custom project.
Federated with customer IDPs including Azure, Okta, Exostar, ForgeRock, Ping, and others.
Automated compliance checks and release reporting, and cut down surprise handoffs between teams.
Hired and kept a solid engineering team. Several people I coached moved into tech lead or manager roles.
IDaaSCIAMSAML OAuth 2.0OIDCSCIM MFA
Homeward Residential
Enterprise Architect
2011 – 2013
Coppell, TX

Architecture work on loan servicing and investor reporting.

Automated loan onboarding for servicing and cut processing time by more than 40%.
Rebuilt the investor reporting portal for performance history and summaries. That cut about $5MM a year in manual work.
ArchitectureAutomationReporting
Keste
Solutions Architect
2007 – 2011
Plano, TX

Consulting architect for enterprise clients.

Built a global B2B platform, product config rules engine, and quotes portal for Alcatel-Lucent. That work drove more than $10MM in revenue over two years.
Oracle ADF, SOA, and WebCenter work for NetApp, Flowserve, SunGard, Ross Stores, and others. Connected a B2B site to Salesforce with SAML.
B2B PlatformRules EngineSAML Oracle SOA
Earlier roles
Software Intern · Programmer Analyst
2004 – 2006
TX · India

WiQuest (intern, 2006): test automation for wireless devices and WHQL certification with Microsoft. Cognizant (2004–2005): support engineer on AMEX card services. Watched the network, fixed issues, hit the SLA.

04

Skills

Identity & Access
Okta & Identity Governance Teleport · server access PAM · Clutch OAuth 2.0 · OIDC · SAML · SCIM MFA · session recording CIAM · NHI · agent identity OPA · CrowdStrike IDaaS · federation Terraform · self-service onboarding
Compliance & Risk
PCI DSS 4.0 Access certification Access reviews
Leadership
Engineering management Roadmaps & pilots Vendor selection Hiring & mentoring
05

Education

Master of Business Administration
The University of Texas at Austin, McCombs School of Business
May 2020
Master of Science, Computer Science
The University of Texas at Dallas
May 2007
Bachelor of Engineering, Information Technology
Osmania University, Hyderabad, India
May 2004
(ISC)² Certified Information Systems Security Professional (CISSP)
Oracle Access Management Suite Plus 11g
UT Dallas Information Assurance Program

Say
hello

Email me about an IAM program, privileged access, or running an identity team.